1. Acceptance and Modifications

By accessing our website, you confirm that you're at least 18 years old and have the legal capacity to enter into this agreement. We reserve the right to modify these terms at any time, and we'll notify you of significant changes through email or a prominent notice on our website.

Your continued use of our services after changes take effect means you accept the new terms. We recommend checking this page periodically, though we'll always make sure major updates don't slip past you unnoticed.

2. Service Description and Availability

senqoraviax provides business automation tools and financial management services designed for Australian businesses. Our services include workflow automation, financial reporting, payment processing integration, and business analytics.

What We Offer

• Cloud-based business automation software accessible through web browsers
• Integration capabilities with third-party financial and business tools
• Data storage and backup services for your business information
• Customer support through email, phone, and online resources
• Regular updates and improvements to our platform

Service Limitations

While we work hard to keep our services running smoothly, we can't guarantee uninterrupted access. Scheduled maintenance, unexpected technical issues, or circumstances beyond our control may occasionally affect availability. We'll do our best to notify you in advance of planned downtime.

Our services are provided "as is" and we make no warranties about specific outcomes or results. Business automation tools can help streamline operations, but success depends on how you implement and use them.

3. User Accounts and Responsibilities

You'll need to create an account to use our services. You're responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Account Security

• Choose a strong, unique password that you don't use elsewhere
• Don't share your login details with anyone outside your organisation
• Notify us immediately if you suspect unauthorised access to your account
• You're responsible for all actions taken through your account, whether authorised or not
• We recommend using two-factor authentication when available

Accurate Information

You agree to provide accurate, current, and complete information during registration and to update it as needed. Providing false information or impersonating another person or entity violates these terms and may result in account termination.

4. Acceptable Use Policy

We want our platform to be a safe and productive space for all users. Here's what we expect from you:

Prohibited Activities

• Using our services for any unlawful purpose or in violation of any regulations
• Attempting to gain unauthorised access to our systems or other users' accounts
• Interfering with or disrupting the integrity or performance of our services
• Transmitting viruses, malware, or other harmful code
• Scraping, data mining, or using automated systems to extract data without permission
• Reverse engineering, decompiling, or attempting to extract our source code
• Using our services to send unsolicited commercial messages or spam
• Violating intellectual property rights of senqoraviax or third parties

Business Use Standards

Our services are intended for legitimate business purposes. You may not use them to process transactions related to illegal goods or services, gambling operations, or activities that violate Australian law or regulations.

5. Payment Terms and Billing

If you subscribe to our paid services, you agree to pay all applicable fees as described at the time of purchase. All prices are in Australian dollars unless otherwise stated.

Billing Cycle and Renewals

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.

• We'll charge your payment method on file at the start of each billing cycle
• If a payment fails, we'll attempt to process it again over the next few days
• Continued payment failure may result in service suspension or termination
• You're responsible for keeping your payment information current

Refunds and Cancellations

You can cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. We don't provide refunds for partial months or unused time, except as required by Australian Consumer Law.

If you believe you were charged in error, contact us within 30 days and we'll review your case. Each situation is different, and we'll work with you to find a fair solution.

6. Intellectual Property Rights

senqoraviax owns all rights to our platform, including software, designs, logos, and content we create. These are protected by Australian and international intellectual property laws.

Our Content

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your business purposes. You can't copy, modify, distribute, sell, or lease any part of our services without explicit written permission.

Your Content

You retain ownership of all data, files, and content you upload to our platform. By using our services, you grant us permission to store, process, and display your content as necessary to provide the services you've requested.

• We won't share your content with third parties except as needed to operate our services
• You're responsible for ensuring you have the right to upload and use all content you provide
• We may use anonymised, aggregated data for service improvement and analytics
• You can export your data at any time through your account dashboard

7. Privacy and Data Protection

We take your privacy seriously and handle your personal information in accordance with Australian privacy laws and our Privacy Policy. By using our services, you acknowledge that you've read and understood how we collect, use, and protect your data.

We store data on secure servers located in Australia and use industry-standard security measures to protect it. However, no system is completely secure, and we can't guarantee absolute security of your information.

8. Third-Party Services and Links

Our platform integrates with various third-party services to enhance functionality. When you connect these services, you're also agreeing to their terms and conditions.

We're not responsible for the content, privacy practices, or availability of third-party services. Links to external websites are provided for convenience, and we don't endorse or take responsibility for their content or practices.

Integration Risks

While we test integrations carefully, issues can arise when third-party services change their APIs or experience technical problems. We'll do our best to maintain compatibility, but we can't guarantee uninterrupted operation of integrated services.

9. Limitation of Liability

To the maximum extent permitted by Australian law, senqoraviax and its directors, employees, and agents won't be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Scope of Liability

This includes but isn't limited to loss of profits, data, or business opportunities, even if we've been advised of the possibility of such damages. Our total liability to you for any claims related to our services is limited to the amount you paid us in the 12 months before the claim arose.

• We're not liable for delays or failures caused by circumstances beyond our control
• You're responsible for maintaining backups of your data
• We don't guarantee that our services will meet all your specific business needs
• Some jurisdictions don't allow certain liability limitations, so these may not apply to you

10. Indemnification

You agree to defend, indemnify, and hold senqoraviax harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

This means if someone makes a legal claim against us because of something you did while using our services, you'll cover our legal costs and any resulting damages. We'll notify you promptly of any such claims and cooperate with you in defending them.

11. Termination

Either party can terminate this agreement at any time. You can cancel your account through your dashboard settings. We may suspend or terminate your access if you violate these terms or engage in activities that harm our services or other users.

Effect of Termination

• Your right to access and use our services ends immediately
• We'll retain your data for 30 days to allow you to export it
• After 30 days, we may delete your data from our systems
• You remain responsible for any outstanding fees or obligations
• Sections of these terms that should reasonably survive termination will continue to apply

We'll provide reasonable notice before terminating accounts, except in cases of serious violations where immediate action is necessary to protect our services or other users.

12. Dispute Resolution

If a dispute arises, we encourage you to contact us first so we can try to resolve it informally. Most issues can be worked out through direct communication.

Australian Jurisdiction

These terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia. Any legal proceedings must be brought in the courts of the Australian Capital Territory, and you consent to the exclusive jurisdiction of those courts.

If any provision of these terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if that's not possible, it will be removed. The rest of the terms will remain in full effect.

13. General Provisions

Entire Agreement

These terms, together with our Privacy Policy and any additional agreements you enter into with senqoraviax, constitute the entire agreement between you and us regarding our services.

Assignment

You can't transfer or assign your rights or obligations under these terms without our written consent. We may assign our rights and obligations to any successor or affiliate without restriction.

No Waiver

Our failure to enforce any provision of these terms doesn't constitute a waiver of that provision or our right to enforce it in the future.

Notices

We'll send notices to the email address associated with your account. You're responsible for keeping this information current. Notices are considered delivered 24 hours after we send them.